Passion for Our Product
At Archer, we run our business on the Archer SmartSuite Framework.
Archer Technologies is committed to providing the highest quality products and services to our clients, and the best way to ensure that we do this is to use our own products on a daily basis, taking advantage of our own Enterprise Business On-Demand model. Every Archer department uses the Archer SmartSuite Framework to track their activities, store and share information, and measure success.
By using our own technology to run our business, we think out-of-the box, continue to innovate and build new solutions to solve real business problems, while increasing our organization’s effectiveness and efficiencies. Our passion translates into new product enhancements and a mindset that is focused on continual improvement.
Framework for Our Business
Using our own technology, we have built a variety of applications and solutions on the Archer SmartSuite Framework to automate processes, share information and provide a holistic view of our organization. The following are just a few of the processes we manage through the Framework:
- Sales opportunity tracking
- Product release management
- Consulting engagement management
- Support request handling
- Quality assurance tasks and results
- Operational controls
- Software development activities
- Training events
- Human Resources management
- Marketing campaign tracking
- Career development opportunities
- Company initiatives and goal tracking
Cross-Functional Collaboration and Reporting
Through solutions, dashboards and individualized work queues, we manage our company initiatives with the Archer SmartSuite Framework. Each Archer team has a clear view into its activities, objectives and priorities, enabling us to work intelligently and efficiently.
Every day, we share information across multiple teams through the Framework’s powerful reporting capabilities. Our employees can join a project at a moment’s notice and easily access the information they need to start contributing right away and tracking success. The entire organization has clear visibility into our corporate objectives, the status of our initiatives, our key performance indicators, and our clients’ satisfaction with our products and services.
Ultimately, the Archer SmartSuite Framework empowers us to run a well-informed and efficient business. Because we centralize our information and eliminate process redundancies, we are free to focus our energy and creativity on initiatives that truly benefit our clients, such as product enhancements, new service offerings and valuable events for the Archer community.